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Safety / Guide 06

How to Check AI Output for Errors

Fluent is not the same as correct. A short, repeatable check catches most of what AI gets wrong before anyone else sees it.

  • Level: Everyone
  • Read: About 9 minutes
  • Includes: Interactive checklist

Where errors hide

Check These Five

Most AI mistakes that reach customers fall into one of five places. Learn to look there first and your checking gets fast.

  1. 01

    Names.

    People, companies, products and places. Models swap similar names and invent plausible ones.

  2. 02

    Numbers.

    Prices, percentages, totals and statistics. A confident figure with no source is a guess.

  3. 03

    Dates.

    Deadlines, delivery dates, "as of" dates and anything described as current or new.

  4. 04

    Quotes.

    Quotations, citations and links. Open every one; some will not exist or will say something else.

  5. 05

    Promises.

    Refunds, guarantees, timelines and discounts the draft offers on your behalf without being asked.

Knowing how to check AI output for errors is the skill that makes every other AI skill safe to use.

The good news: you don't need to be technical. You need a short routine, applied every time, and an eye for the five places errors hide. This guide gives you both, with a checklist you can run on any draft.

Why AI Output Contains Errors

Language models write by predicting likely text. When the right answer is well represented in what they learned, or sits in a document you supplied, they usually get it right. When it isn't, they don't go quiet; they produce something that looks like a right answer. The tone stays just as confident either way, which is what makes the errors easy to miss.

Errors also creep in through helpfulness. Ask for a customer reply and the assistant may add a promise to ship tomorrow, because replies like that often contain one. Nobody asked it to; it was filling in the expected shape.

The Four-Pass Method

Read the draft four times, each time looking for one kind of problem. It sounds slow. In practice each pass takes seconds once you're used to it, and splitting them up stops you skimming past errors because the writing sounds good.

  1. Facts pass. Highlight every name, number, date, quote and link. Each one needs a source you trust or it gets cut.
  2. Additions pass. Find anything you didn't supply: promises, offers, claims about your business. Delete or confirm each one.
  3. Fit pass. Is it right for this reader? Tone, length, reading level, and whether it answers what they actually asked.
  4. Sign-off pass. Would you put your name to it? If anything still feels off, it isn't ready.
Industry warning

The most dangerous AI error is the one that is almost right: a real regulation with the wrong threshold, a real product with last year's price. Near-misses pass a skim read. Check against the source, not against your memory.

Interactive Checklist

Run this on the next AI draft you plan to send. Tick each item only once you've actually done it.

Before it leaves your desk

How to Check Sources

If the assistant gives sources, open each one. Confirm three things: the page exists, it says what the draft claims, and it is recent enough to rely on. If it gives no sources, ask for them; if it still can't, find the fact yourself from an official or primary source, or remove it.

Prompt to surface weak claims
List every factual claim in your previous answer as a numbered list. For each, say whether it came from the text I gave you, from general knowledge, or is an estimate, and how I could verify it.

This prompt doesn't make the answer true, but it shows you where to look. Claims marked as estimates or general knowledge are your checking list.

!

The messy middle: the citation that almost exists

A frequent pattern is a reference to a real organisation with a plausible report title that the organisation never published. The link may go to the organisation's home page, which makes it feel verified. It isn't. The specific document has to exist and contain the claim.

Match the Checks to the Stakes

OutputStakesMinimum check
Brainstorm listLowSkim; verify only what you'll use
Internal summaryMediumKey figures and decisions against the source
Customer emailHighAll four passes and a human sign-off
Published page or policyHighAll four passes, sources linked, second reader
Anything legal, tax or financialVery highConfirm with a qualified professional

Pair this routine with the AI data privacy guide, since the review pass is also your last chance to catch details that shouldn't be there, and with the prompting guide, since better prompts mean fewer errors to find.

The Bottom Line

Bottom line

Check names, numbers, dates, quotes and promises against real sources, then have a person sign off anything that leaves the business.

  • Four passes: facts, additions, fit, sign-off.
  • Open every source; confirm it says what's claimed.
  • Scale the effort to the stakes.

Independent guide. Product names, features and data terms change often; check each vendor's current documentation before you rely on a feature. Nothing here is legal, security or professional advice.

Common questions

Checking AI Output: Questions

Type a word to filter the questions.

01What is an AI hallucination?

It is the common name for confident, fluent output that is false: an invented statistic, a citation that does not exist, a policy that was never written. It happens because language models predict plausible text rather than looking facts up. Treat any specific claim as unverified until you check it.

02Can I ask the AI to check its own work?

It can help. Asking "list every factual claim in your answer and how confident you are in each" often surfaces weak spots. But a model checking itself can repeat the same mistake, so it does not replace checking against a real source.

03How much checking is enough?

Match the effort to the stakes. A brainstorm needs almost none. An internal summary needs the key figures checked. Anything a customer, regulator or partner will read needs every name, number, date, quote and link verified, plus a human read for tone.

04Are AI detection tools a good way to check work?

They answer a different question (whether text was machine-written) and are not reliable enough to settle that either. For business use, the question that matters is whether the content is accurate and appropriate, which only careful review can answer.

Building a review habit?

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